SICK ICR803 Manuale Utente Scaricare il pdf (Pagina 15)

1 5S I C K | M I N I L I N E CLV 5 0 3 / C LV 5 0 5 / I C R 8 0 32 0 0 9 - 09

SICK Service for optimized

Auto Ident solutions

Pre-Sales Installation phase

SICK supports you during every phase of your Auto Ident projects –

for technically and economically optimum solutions.

Maintenance

SICK scanners and RFID systems are maintenance-free.

Regular cleaning and adjustment work is, however, rec-

ommended to ensure optimum performance during the

whole operating period, e.g.

• to detect changes in the application

• to repair any damage

Troubleshooting and spare parts

• Co-ordinated spare part and repair concept

• Development of economically interesting models

• Such models and other services agreed in service

contracts

Hotline

• SICK sales organisations can be contacted via a free

technical Hotline

• Questions receive rapid answers or are forwarded to

the relevant specialist departments without delay

Training

• Comprehensive training program at SICK or on site

• Tailor-made, product-specific courses for project plan-

ners, commissioning technicians and maintenance

staff

• Participants receive support in the achievement of their

particular tasks within the works

After-Sales

Application consulting

• Examination of economic practicality

• Assessment of cost-determining parameters

• SICK engineering teams propose best possible

individual solution

Engineering

• Intelligent solutions resulting from combination of

individual systems

• SICK Quality Management System ensures the high

dependability of customer systems

Project management

• SICK project management teams ensure optimum

project progress from the planning phase to acceptance

Installation and commissioning

• SICK service technicians carry out installation

worldwide

• SICK engineers carry out commissioning

• Optimumconguration

Site management

• Smooth project progress through co-ordination of work

on site

Acceptance

• SICK Service Specialists confirm the agreed perform-

ance features during a trial phase under practical

conditions

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SICK ICR803 Manuale Utente Pagina 15

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